Office of the Ombuds Feedback Form

Thank you for calling the Office of the Ombuds.  We hope that your conversations with us were helpful to your situation.  We would be very honored if you would take a couple of minutes to tell us about your experience.


1) How did you hear about The Office of the Ombuds?  (Please check all that apply):












2) Please agree/disagree with the following statements:

Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree
Confidentiality - The Ombuds maintained the confidentiality of my situation.
Responsiveness - The Ombuds responded in a timely manner.
Timeliness - The Ombuds gave me enough time for discussion about my situation.
Effectiveness - The Ombuds understood my situation and assisted me in developing options to address my concern/s.
Neutrality - I feel the Ombuds remained neutral/impartial regarding my question or concern.
Respectfulness - The Ombuds treated me with courtesy and respect.
I would recommend the Office of the Ombuds to someone else.

3) If you had not used the Office of the Ombuds, what would you have done?

 










We appreciate your taking the time to give us your feedback.  For additional comments and/or suggestions for the Office of the Ombuds, please call our toll free line 1-866-296-6283.


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